Warranty & Return Information
You have the right to return your order up to 30 days after receipt without giving a reason. You will then receive the full order amount. Only the costs for returning from your home to the webshop are for your own account. If you exercise your right of withdrawal, the product with all delivered accessories and - if reasonably possible - in its original condition and packaging will be returned to the entrepreneur. To exercise this right, please contact us at firstname.lastname@example.org. We will then refund the order amount due within 14 days of registering your return, provided that the product has already been returned in good order. Returns are at the risk of the buyer. This means that Menko Holding BV is not liable for any damage to or loss of the returned items. Please return the article with the revocation form. This also ensures that your return can be processed faster.
Exclusion of the right of withdrawal is only possible for products:
a. For sealed products. If the seal is broken, these products cannot be returned.
b. that are returned without sealing, packaging;
c. which are not returned in their original nature;
d. that are used, damaged, assembled, disassembled;
e. which may deteriorate or age rapidly;
f. the price of which is subject to fluctuations in the financial market over which the proprietor has no influence;
g. products that are NOT returned in their entirety;
h. for audio and video recordings and computer software of which the consumer has broken the seal.
7575 BE Oldenzaal (NL)
+31 (0)85 444 4345
Trade Register: 06086538