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Privacy Policy

The privacy policy of MENKO HOLDING B.V. relates to the collection and use of personal data. We may collect this information in various ways, for example when you visit our website, when you purchase from us, or when you contact our customer service.

The following statement explains how we work, what information we collect, how we use the information and for what purposes, to whom we provide the information and how we protect your personal information.

MENKO HOLDING B.V. attaches great importance to your privacy and we will do everything we can to guarantee it.

Why we collect personal data and how we use it

When we have access to your personal data, we can provide you with a better service.
For example, we use the data for the payment and delivery of products you have purchased from us, as well as for monitoring, research and analysis to improve MENKO HOLDING B.V.

Shopping, ordering and paying

We may ask you for personal information when you purchase products from us or when you call us for service. This includes personal information that is relevant to the situation in question, such as your name, address, telephone number, e-mail address, credit card or bank details and information relating to service or support.

Ordering and paying with us is extremely secure. Your transaction data is sent encrypted over the internet and payment is made entirely securely via a bank transfer that you make yourself or via our payment partner 's IDeal, PayPal and Sofort Banking. Meets industry standards for online transactions.


On MENKO HOLDING B.V. you can create an account based on your personal data. Because you will never have to fill in all your details again, you will save time. If you order something you can easily view the status of this order.

Creating your account works as follows: you enter a personal profile of yourself and choose a password for security. We store this information. The next time you order something from MENKO HOLDING B.V., want to place something on your wish list, or want to check the status of your order, all you have to do is enter your e-mail address and your password and the system will automatically find the information it needs. MENKO HOLDING B.V. does not have access to your data and passwords.

Of course, you always have access to your personal account and you can change your details at any time. To check and update your personal contact details, go to your account.

If you do not want to be kept informed about news about MENKO HOLDING B.V., new products, offers and promotions, please go to your account and change your subscription to our newsletters. Or send us an email with the request to unsubscribe.


Finally, we collect information about the activities of customers on our website. In this way, we gain a better understanding of how we can best provide our information, and we can determine which items and information are of most interest to our customers.

This website may use tracking technology to collect information about visitor behavior. All visitor data is stored under an anonymous user ID in order to build an overall profile of users. Cookies may be used to collect and store this data. However, the data remains completely anonymous. It is not possible to determine the identity of visitors with this data. The data is also not linked to personal data. You can refuse the future collection and storage of data at any time, please contact MENKO HOLDING B.V. for more information.

How we protect your personal information

On all pages of MENKO HOLDING B.V. on which personal data must be provided, SSL encryption (Secure Sockets Layer) is used as standard. If you want to place an order with MENKO HOLDING B.V. you need a browser that supports SSL, such as Safari, Netscape Navigator 3.0 or higher, Google Chrome or Internet Explorer. This ensures the confidentiality of your personal information when it is sent over the Internet.

You can also take measures to protect your personal data on the Internet. For example, it is advisable that you change your password regularly, using a combination of letters and numbers. In addition, check whether you work with a secure web browser, such as Safari.

To whom we disclose your data

It is clear that we securely store your data in a non-publicly accessible database, that your transaction data is sent encrypted over the internet and that we do not sell or pass on your personal information to third parties.

Privacy questions

If you have any questions or comments about the privacy policy of MENKO HOLDING B.V. or the processing of data, please send us a message. You will receive a response within thirty days.

If you have not given us permission to use your data for a particular purpose, we will of course not do so.



In order to to display our collected reviews and social media feedback, the Trustami badge is incorporated into this web page. In considering our interests, this serves to realize an optimised marketing of our website and products according to art. 6 (1) 1 lit. f GDPR. Whenever a Trustami badge is displayed, the web server automatically stores a server log file (access data) which contains, the name of the visited website, the file, date and time of display, your reduced IP address, the transmitted data volume, the status of your request, the browser type, the operating system of the user, the referring URL (from the previous webpage) and the requesting provider. This access data will not be evaluated and will be automatically overwritten seven days after your visit to the page. The Trustami badge and connected services advertised are an offer of Trustami GmbH, Schröderstraße 5, 10115 Berlin. For the processing of the data collected by Trustami, the privacy policy of Trustami is valid (